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Insights

Chatbot analytics: see what visitors ask, and what your site misses

Corner groups the questions it couldn't answer by meaning, most asked first. Teach the answer once and it covers every wording.

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Unanswered on a phone: 'Is there parking near the shop?' asked 5 times, with four wordings, Write an article and Answer it.
Unanswered questions: 'Similar questions are grouped together.' 11 questions, asked 21 times, most asked first: 'Is there parking near the shop?' 5 asks with four wordings, 'Do you sell gift cards?' 3, 'Are you open on public holidays?' 3, 'Can I order a cake for Saturday?' 2, 'Do you make sugar free cakes for diabetics?' 2 and 'Do you have a loyalty card?' 1, each with Ignore, Write an article and Answer it.

Real Corner dashboard, demo bakery.

Every question teaches you something

Four ways Corner turns what visitors ask into better answers.

  1. 01Unanswered, grouped

    Questions it couldn't answer, grouped by meaning, most asked first, with every wording people used.

    Unanswered on a phone: 'Is there parking near the shop?' asked 5 times, with four wordings, Write an article and Answer it.
    Unanswered questions: 'Similar questions are grouped together.' 11 questions, asked 21 times, most asked first: 'Is there parking near the shop?' 5 asks with four wordings, 'Do you sell gift cards?' 3, 'Are you open on public holidays?' 3, 'Can I order a cake for Saturday?' 2, 'Do you make sugar free cakes for diabetics?' 2 and 'Do you have a loyalty card?' 1, each with Ignore, Write an article and Answer it.

    Real Corner dashboard, demo bakery.

  2. 02Teach once

    Write the answer once and it covers every wording. You can add a link to a page with more detail, or ignore a question.

    Answering 'Is there parking near the shop?' on a phone: the question, the wordings it also covers, the owner's answer and Teach the assistant.
    Answering 'Is there parking near the shop?' (5 asks) once for every wording: the question, 'Also covers' its three other wordings, the owner's answer about free street parking on Market Street and a public car park a two-minute walk away, an optional link, Cancel and Teach the assistant.

    Real Corner dashboard, demo bakery.

  3. 03Write an article

    Turn a common question into a help article, drafted by AI from your own content, with gaps marked for you.

    A help article drafted by AI for the questions 'Are you open on public holidays?', on a phone: 'Check before publishing. It didn't know:' whether the bakery opens on public holidays and its holiday hours, the four pages it was written from, and the draft with the regular opening hours and [placeholders] for the holiday hours.

    Real Corner dashboard on a phone, demo bakery.

  4. 04Monday email

    After a week with chats, a short email on Monday morning with what people asked and what is waiting for your review.

    The Monday email on a phone: Conversations 30, New leads 3 and Questions to review 11, and the most asked questions.
    The Monday email for Sweet Crumb Bakery, Oct 5 to Oct 11: the assistant answered 48% of questions on its own; Conversations 30, New leads 3 and Questions to review 11; the questions behind the numbers with how often each was asked, See your full report, and Review 11 unanswered questions.

    Real Corner email, demo bakery.

Overview

The overview: how your assistant is doing

The last week or the last month at a glance, from the same chats your team reads in the inbox.

  • Conversations, and the share the assistant answered on its own.
  • Chats handed to your team, and leads left.
  • The top questions to answer next, and this month's usage.
Overview and reports
The overview on a phone, last 7 days: 42 conversations, 52% answered by your assistant (of 44 answers), 4 leads and 5 handed to your team.
Overview, last 7 days: 42 conversations, 52% answered by your assistant (of 44 answers), 4 leads, 5 handed to your team, conversations per day from Oct 6 to Oct 12 with the days that had leads, and the top questions to answer: 'Is there parking near the shop?' 5 times, 'Do you sell gift cards?' 3 times, 'Are you open on public holidays?' 3 times, 'Can I order a cake for Saturday?' and 'Do you make sugar free cakes for diabetics?' 2 times each.

Real Corner dashboard, demo bakery. The numbers are from the demo workspace.

AI tools

Ask your AI tool what people asked

Connect Claude, ChatGPT or Cursor, and ask in plain words: what did visitors ask this week, and what did the assistant miss?

  • Top questions from the last 1 to 90 days.
  • Unanswered questions, grouped by meaning.
  • Teach an answer, after you confirm the words.
AI tools (MCP)

Corner's MCP server

Ask your AI tool, and it does the work in Corner

  • Set upcreate_assistantget_install_snippetassistant_statusMake an assistant for your website and get the line to add.
  • Teachadd_knowledgelist_unansweredteach_answerAdd pages and files, see what it couldn't answer, teach the answer.
  • Follow uptop_questionslist_conversationslist_leadsSee what people asked, read chats and follow up on leads.

Works with Claude, ChatGPT, Claude Code and Cursor: 18 tools and 4 ready-made prompts.

Tools from Corner's MCP server.

What it doesn't do yet

  • Reports for teams (response and resolution times, agents, labels) and satisfaction surveys are on our roadmap. See what's next.Launching with V2
  • Reports don't export yet. Leads export as a CSV file.

Also included

On every plan, Free included.

Ignore a questionSome questions don't need an answer. Ignore them and move on.
Helpful votesVisitors rate answers, so you see which ones help.
Chat ratingsVisitors can rate the whole chat when it ends.
Article viewsSee which help articles are read, and voted helpful.
Week or monthSwitch the overview between the last week and the last month.
This month's usageAI conversations used, with an email when you reach 80%.

Insights on every plan, Free included

Unanswered questions, the overview and the Monday email.

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Builder
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Insights questions

More detail in Teach it what it missed.

A question your assistant couldn't answer from your content, so it told the visitor it didn't know. Questions asked in different words are grouped by meaning, with how many people asked.

Related

AI chatbotAnswers from your pages, with sourcesHelp centerArticles inside your messengerAI tools (MCP)Run Corner from Claude or ChatGPT

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