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Help center

A help center widget inside your website chat

Write help articles once. Visitors find them in the messenger's Help tab, your AI chatbot answers from them, and Corner can draft new ones from the questions people really ask.

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Help center: the article 'How do I order a birthday cake?' in the editor, published, in the Cakes and orders collection and shown on the messenger's Home, its text written with ## headings, - lists and **bold**.
The article 'How do I order a birthday cake?' in the Sweet Crumb messenger, under Cakes and orders: order with the form or in the chat, 2 days' notice for a 6 or 8 inch cake and 3 days for a 10 inch or party sheet cake, then 'Was this helpful?', 'Still need help? Ask us' and two more articles in Cakes and orders.

Real Corner dashboard and messenger, demo bakery.

Articles that work three ways

Visitors read them, the assistant answers from them, and AI helps you write them.

  1. 01In the messenger

    Collections, search, and “Was this helpful?” on every article. A visitor who still needs help can ask you in the chat.

    The article 'How do I order a birthday cake?' in the Sweet Crumb messenger, under Cakes and orders: order with the form or in the chat, 2 days' notice for a 6 or 8 inch cake and 3 days for a 10 inch or party sheet cake, then 'Was this helpful?', 'Still need help? Ask us' and two more articles in Cakes and orders.

    Real Corner messenger, demo bakery.

  2. 02Written in Corner

    A simple editor, collections with an emoji each, your own order, and a preview in your real messenger before you publish.

    Help center: the article 'How do I order a birthday cake?' in the editor, published, in the Cakes and orders collection and shown on the messenger's Home, its text written with ## headings, - lists and **bold**.

    Real Corner dashboard, demo bakery.

  3. 03From real questions

    Turn a group of questions your assistant couldn't answer into an article, drafted by AI from your own content.

    Unanswered on a phone: 'Is there parking near the shop?' asked 5 times, with four wordings, Write an article and Answer it.
    Unanswered questions: 'Similar questions are grouped together.' 11 questions, asked 21 times, most asked first: 'Is there parking near the shop?' 5 asks with four wordings, 'Do you sell gift cards?' 3, 'Are you open on public holidays?' 3, 'Can I order a cake for Saturday?' 2, 'Do you make sugar free cakes for diabetics?' 2 and 'Do you have a loyalty card?' 1, each with Ignore, Write an article and Answer it.

    Real Corner dashboard, demo bakery.

  4. 04Answered by AI

    Published articles become part of what your assistant knows, and they show as sources under its answers.

    What the assistant does with an article

    • Finds it when a question matches, like any page of your website.
    • Shows it as a source under the answer, so the visitor can read more.
    • Your team can put it into a reply from the inbox.
Drafts

AI drafts, with the gaps marked

Ask for an article and Claude Opus drafts it from your own website, files and taught answers. Where a fact is missing, the draft leaves a note in brackets for you to fill in, instead of a guess.

  • A draft from your own content, never from the open web.
  • Clear gaps where a fact is missing, for you to fill in.
  • Nothing is published until you choose to.
Where the questions come from
A help article drafted by AI for the questions 'Are you open on public holidays?', on a phone: 'Check before publishing. It didn't know:' whether the bakery opens on public holidays and its holiday hours, the four pages it was written from, and the draft with the regular opening hours and [placeholders] for the holiday hours.

Real Corner dashboard on a phone, demo bakery.

What it doesn't do yet

  • Each assistant has one help center.
  • Public help pages ask search engines not to index them, so articles don't show on Google.
  • Help center portals on your own domain, in several languages, are on our roadmap.Later

Also included

On every plan. How the AI chatbot uses your articles

Featured on HomePick up to 3 articles for the messenger's Home.
Your orderOrder collections, and the articles in each, the way you want.
Views and votesSee which articles are read, and which ones help.
Live previewSee an article in your own messenger, in your colors, before you publish.
Public help pagesA page for each article that you can link to from email or your site.
In your repliesInsert an article into a reply from the inbox.

The help center on every plan

AI drafts have a daily limit on each plan.

Free
Included
Starter
Included
Builder
Included
Studio
Included

Articles, collections and the Help tab on every plan. Compare every plan

Help center questions

More detail in Help articles.

Not yet. Articles show in the messenger's Help tab and on public help pages at Corner's address that you can link to. Help center portals on your own domain are on our roadmap.

Related

AI chatbotAnswers from your pages, with sourcesInsightsSee what visitors askLive chatUnlimited on every plan

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