Legal
Refunds and cancellation.
No hoops to jump through.
Last updated September 30, 2026
Cancel anytime from your dashboard, try Corner free with no card, and get a 14-day money-back guarantee on your first paid plan.
01Cancelling your plan
You can cancel anytime from Billing in your dashboard, in a couple of clicks. There's no fee and no need to contact us.
Your plan keeps working until the end of the period you've paid for. After that, the workspace moves to the Free plan: your content, conversations and leads stay, and the assistants beyond the Free allowance pause. Changed your mind before the period ends? Choose Keep plan on the Billing page.
02The 14-day guarantee
If Corner isn't right for you, email [email protected] within 14 days of your first payment for a plan and we'll refund it in full. It applies once per customer, to monthly and yearly plans.
Fair use: the guarantee is for trying Corner, so it covers accounts that have used less than half of the conversations included in the plan for that month. You can always try Corner on the Free plan first, with no card needed.
03After 14 days
Payments aren't refunded for the rest of a period you've started, because the plan keeps working until it ends. Cancelling stops the next renewal.
Yearly renewals: we email you at least 7 days before a yearly plan renews. If it renews and you meant to cancel, write to us within 14 days of the renewal and we'll refund it, under the same fair-use rule.
04Changing plans
When you upgrade or switch between monthly and yearly, we credit the unused part of your current plan toward the new one, so you only pay the difference.
05Extra conversations
Extra conversation packs are used straight away and last until the end of the month, so they aren't refundable once bought, except when a payment was made by mistake and the pack hasn't been used.
06Mistakes and problems
If you were charged by mistake, charged twice, or Corner was seriously unavailable, write to [email protected] with your receipt number and we'll put it right. Refunds go back to the original payment method and usually arrive within 5 to 10 business days. Nothing here limits rights you have under consumer law. See also our Terms of Service.