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Nudges

Proactive chat messages your visitors won't mind

A nudge is a short message that opens a conversation on the pages you choose, with up to 3 tap-to-ask replies. Polite rules make sure nobody sees too many.

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The nudge on a phone: 'Planning a birthday? Tell us how many people and we'll suggest a cake.' with three replies to tap.
A nudge on the Sweet Crumb cakes page, beside a photo of a cake: 'Planning a birthday? Tell us how many people and we'll suggest a cake.' with three replies to tap: 'A cake for 20 people', 'How much notice?' and 'Gluten-free cakes'.

Real Corner messenger on a demo bakery's website.

How nudges work

You choose where and when. The messenger keeps them polite.

  1. 01When

    After time on the page, after scrolling, when someone is about to leave (on computers), or when they come back.

    The moment on the page

    One for each nudge.

    • After a few seconds or minutes on the page.
    • After the visitor scrolls part of the way down.
    • When they're about to leave. This needs a mouse, so computers only.
    • When a visitor comes back after time away.

  2. 02Where

    On pages whose address contains, or exactly matches, what you choose. Leave it empty for every page.

    The pages it shows on

    • Address contains: /cakes matches every cake page.
    • Address is: /pricing matches that one page.
    • On phones too, or computers only. Your choice for each nudge.

  3. 03Polite by design

    One per page view, each nudge once a visit, at most 3 a visit, quiet for 7 days after a dismissal, and never over an open chat.

    The rules every nudge follows

    Built into the messenger. You can't switch them off.

    • One nudge per page view, each nudge once a visit, at most 3 a visit.
    • Closed once? No more that visit, and that nudge stays away for 7 days.
    • Never while the chat is open, or when the visitor has a recent chat.

  4. 04What works

    Views, clicks and replies for every nudge, so you keep the ones that help and turn off the rest.

    Website nudges on a phone: 3 of 20 on now, 133 shown, 23 opened, 16 questions asked, and two nudges with their replies, where and when they show, and their numbers.
    Website nudges: 3 of 20 on now, 133 shown, 23 opened and 16 questions asked. Each nudge with its replies, where and when it shows, and how often it was shown, opened and led to a question: office catering after scrolling 40%, custom cakes when someone is about to leave, on computers only, and birthdays after 8 seconds on pages with cakes.

    Real Corner dashboard, demo bakery.

Suggest with AI

Nudge ideas from your own website

Not sure what to say? Claude Opus reads your pages and the questions your assistant couldn't answer, and suggests up to three nudges for the pages where visitors most need help.

  • For real pages of your site: pricing, a product, booking or delivery.
  • From what visitors really asked and didn't get an answer to.
  • Edit any idea before you switch it on.
Where the questions come from

A suggested nudge

What each idea comes with.

  • The page it's for, from your own website.
  • The moment to show it on that page.
  • A short message and up to 3 replies to tap.

What it doesn't do yet

  • Nudges show by page, by the moment on the page and for returning visitors. They can't target a country or a known customer yet.

Also included

On every plan, with more nudges on at once on bigger plans.

Tap-to-ask repliesUp to 3 replies the visitor can tap to ask.
Phones, your choiceShow a nudge on phones, or keep it for computers.
On and offPause a nudge without losing it or its numbers.
Leads from a nudgeA nudge on your pricing page can end with a lead.
Beside your launcherNudges show in the messenger's greeting bubble, on your own site.
Ideas from AIUp to three suggestions at a time, from your own pages.

Nudges on every plan

How many can be switched on at once, per assistant:

Free
1
Starter
3
Builder
20
Studio
50

Nudges on at once: 1 on Free, 3 on Starter, 20 on Builder and 50 on Studio. Compare every plan

Nudge questions

More detail in Nudges.

They're built not to. A visitor sees one nudge per page view, each nudge once a visit and at most 3 a visit. After a visitor closes one, they see no more that visit, and that nudge stays away for 7 days. A nudge never shows over an open chat.

Related

Lead captureDetails when your site doesn't sayAI chatbotAnswers from your pages, with sourcesInsightsSee what visitors ask

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