How much does a website chatbot cost in 2026?
A plain answer for small businesses: a website chatbot costs from nothing to a few hundred dollars a month at small business sizes, more at high volume, and the unit a tool charges by matters more than the headline price. Here is how the main tools compare at three sizes, as of October 2026.
Last updated October 29, 2026
- Prices checked
- October 29, 2026
- Tools compared
- 8, Corner included
- Sizes
- 100, 400, 2,000 conversations a month
- Assumption
- 3 AI replies a conversation
The short answer
For a small business website with a few hundred chats a month, expect to pay somewhere between a few dollars and a few hundred dollars a month, depending on the tool and how it counts. A free plan is enough to test with: several tools have one, Corner included.
The cheapest tool per message isn't always the cheapest in practice. Check what a chat counts as, what removing the branding costs, whether seats cost extra, and what happens when you run out.
Three ways chatbots charge
Credits or messages. You buy a pool of credits, and each AI reply uses one or more. Chatbase sells message credits, and on Chatling the credits a reply uses depend on the AI model (source). Short chats stretch credits further; long chats and stronger models use them faster.
Conversations. You pay for a number of chats a month. Corner counts AI conversations: one visitor chat with up to 10 AI answers, with your team's replies never counted. Tidio counts billable conversations, and its Lyro AI is priced by AI conversations as an add-on (source).
Per resolution. You pay each time the AI resolves a chat. Intercom Fin charges $0.99 a resolution, plus seats on its help desk (source). Fewer resolutions cost less, but a busy month costs more.
What it costs at three sizes
The cheapest listed plan that covers 100, 400 and 2,000 AI conversations a month, at monthly list prices. Where a tool's page didn't give a price for a size, we say so instead of guessing.
| Tool | Pricing unit | 100 conversations | 400 conversations | 2,000 conversations | Fees to know |
|---|---|---|---|---|---|
| Corner | AI conversations | Starter, $19 | Builder, $49 | Studio, $249 | Badge removal included on Builder and Studio. Seats included. Top-ups $15 for 100. |
| Chatbase (source) | Message credits | Hobby, $40 | Basic, $150 | Business, $500 | Branding removal $1,188 a year. |
| Tidio with Lyro (source) | Conversations, plus Lyro AI conversations | Starter about $29, plus Lyro from $32.50 for the first 50 | Lyro tiers above the first: see Tidio's page | Lyro tiers above the first: see Tidio's page | AI is an add-on to the plan. |
| Intercom Fin (source) | Resolutions | $99 | $396 | $1,980 | Seats $29 to $39 each on the help desk. Minimum 50 resolutions a month on its own. |
| CustomGPT (source) | Queries | $99 | $499 | Not in the plans we checked ($499 covers 5,000 queries) | |
| SiteGPT (source) | Plan limits on their page | From $59 | From $59 | From $59 | Branding removal $39 a month. The trial needs a card. |
| Chatling (source) | Credits, by AI model | Depends on the model | Depends on the model | Depends on the model | Plans $25, $75, $295. Branding removal $35 a month, custom domain $10. |
| Elfsight (source) | Messages | About $6 | About $6 to $24 | Not in the plans we checked (up to 3,000 messages) | A widget, without a shared inbox for handing chats to a person. |
For example, at 400 conversations a month Corner is $49 on Builder, Chatbase is $150 before its branding add-on, and Intercom Fin is $396 if every conversation is a resolution. See Corner's pricing for every plan.
Cheaper options, and when they make sense
Corner isn't the cheapest per message. Elfsight's widget runs about $6 to $24 a month for 300 to 3,000 messages, with a free plan of 50 (source), and Chatling's plans start at $25 (source). If you only need a widget that answers questions, and nobody needs to step into chats, one of those may be all you need.
If your site is on Wix, its own AI Site-Chat is an option, but it can't be trained on external sources (source).
Corner is built to be easy to predict: a flat price for AI conversations, live chat with your team that never counts, an inbox where you take over, and lead capture on every plan.
How we worked these out
- Prices are each tool's monthly list price in US dollars, from its own pricing page, checked on October 29, 2026. Intercom Fin's come from a dated third party breakdown.
- We assume 3 AI replies in a conversation, and one credit, message or query for each reply, the lowest rate a tool lists. Longer chats or stronger models cost more on those tools.
- For per resolution pricing, we assume every conversation is a resolution. Fewer resolutions cost less.
- We pick the cheapest listed plan that covers each size, and leave out yearly discounts, taxes and seats unless we say so.
- We make Corner, so we're not neutral. Prices change; check each source before you decide, and write to us if we got something wrong.
What to ask before you buy
- What counts as one unit, and do my team's replies count?
- What does removing the branding cost?
- Do seats cost extra?
- What happens when I run out: does it stop, or charge more?
- Can I test it on my own website before I pay?
Comparing two tools? Corner vs Chatbase, Corner vs Tidio, Corner vs Intercom Fin. Questions for your kind of business: Corner by industry. Reselling to clients: Corner for agencies.
Test it before you pay anything
Type your website and see Corner answer from your own pages in about a minute. No sign up.